Frequently Asked Questions

If I think I have a hearing loss what should I do?

First off, see your local physician or otolaryngologist. A medical evaluation will help to rule out any medically treatable causes of hearing loss such as infection and earwax. Next have your hearing tested by an audiologist. A comprehensive test will include: air and bone conduction pure tone thresholds, speech reception thresholds, speech discrimination testing, most comfortable listening levels, uncomfortable listening levels, and may also include speech in noise testing and tympanometry.

If hearing tests show hearing loss and it cannot be medically treated what do I do next?

If your ears have been medically cleared for hearing aids and you have had your hearing tested send us your audiogram (you can fax it, scan then email it, or just mail it).

How do I know which hearing aid is best for me?

Good question because there is no single best hearing aid for everyone. Upon receiving your audiogram we will email you a questionnaire. It will help you determine your specific needs and offer suggestions regarding options and their benefits. We are also available for consultations through email and phone.

Why are your hearing aid prices lower than I've seen locally?

Good observation. The savings are an example of the many differences of doing business with, for example I do not have the costs normally associated with a "brick and mortar" office/store.

Is there a money back guarantee trial period with the hearing aids?

Absolutely. You have a full 30 days to use the hearing aids. We will contact you during your trial period to check on your satisfaction and will be available to make adjustments and provide further information. If for any reason you are not satisfied with your purchase of hearing aids within the 45 day trial period you may return them and receive a full refund.

Will medicare pay for hearing aids?

In a word, NO. Medicare does not pay for hearing aids. However if your physician refers you to get a hearing test Medicare may pay for the audiogram. Most insurance companies do not cover hearing aids. If yours does we will provide you with an itemized bill in order to get compensated. We do not bill insurance companies. (This policy saves you money by helping to keep our costs down).

Are there any financing options?

Yes, we offer CareCredit financing on approved credit as an alternative to the PayPal method of payment. Contact us for more details.

© Rock and Roll Hearing Tech 2007 All Right Reserved